A: Yes. This is the case in the sense that we won’t post any article without your approval, and that you can later make any modifications to the article on your own. However, under Wikipedia rules, we are required to do our own research and submit a balanced article based on multiple sources. Wikipedia articles are NOT press-releases or advertorials written by the company or its ad agency. As specified in Wikipedia Pillars: “Wikipedia has a neutral point of view. We strive for articles that advocate no single point of view. Sometimes this requires representing multiple points of view, presenting each point of view accurately and in context, and not presenting any point of view as "the truth" or "the best view." All articles must strive for verifiable accuracy: unreferenced material may be removed, so please provide references. Editors' personal experiences, interpretations, or opinions do not belong here. That means citing verifiable, authoritative sources, especially on controversial topics and when the subject is a living person. When conflict arises over neutrality, discuss details on the talk page, and follow dispute resolution.”
Q: Are there subjects not admissible to Wikipedia?
A: Yes, and they are best summed up in another of the five Wikipedia Pillars: “Wikipedia is an online encyclopedia. It incorporates elements of general and specialized encyclopedias, almanacs, and gazetteers. Wikipedia is not a soapbox, an advertising platform, a vanity press, an experiment in anarchy or democracy, an indiscriminate collection of information, or a web directory. It is not a dictionary, newspaper, or a collection of source documents.”
Q: Do you guarantee the articles you write will be accepted by Wikipedia?
A: We guarantee that we will submit professional content, consistent with Wikipedia rules and standards; however, Wikipedia does not have a central acceptance authority that makes a final conclusion about the admissibility of articles. An article may be flagged, edited and removed at any time by any user or administrator. In such cases, we will make the necessary changes and resubmit it until it is accepted.
Q: How long does it take you to learn that someone’s modified an article?
A: We receive alerts instantaneously.
Q: What’s included in your writing services?
A: The writing service includes:
- Necessary research needed, including an analysis of your website and other materials you may provide including related media coverage
- Article creation in compliance with Wikipedia rules, and adjusting the article should it be refused by Wikipedia
- The $295 introduction package covers up to five hours of work. This is enough to complete most articles. If extra work is required, we apply our standard billing rate of $95/hour, with the detailed verifiable time reporting via our Transparent Billing application.
Q: What’s included in the monthly monitoring and maintenance service?
A: The $99 monthly fee includes:
- Monitoring of your article by our proprietary software
- Immediate intervention by our staff in case brand -damaging content is posted
- Content updates whenever your company’s situation changes
- The $99 fee covers up to two hours of work per month. This is enough for most articles. If extra work is required, we apply our standard billing rate of $95/hour, with the detailed verifiable time reporting via our Transparent Billing application.
